Accessibility Statement for Recycled London

Recycled London is committed to making our online presence and local services accessible to everyone across the recycled london area. This statement explains our approach to accessibility, the standards we apply and the features we provide to support users with diverse needs. We aim to follow WCAG 2.1 AA compliance as a baseline for our digital content, and we review accessibility regularly as part of continuous improvement.

We design content with inclusivity in mind: clear language, consistent structure, and predictable navigation. Our site and service information for the Recycled-London community are created to be perceivable, operable, understandable and robust. We use semantic markup, accessible headings and ARIA roles where appropriate to assist assistive technologies and to improve usability for screen-reader users.

For visitors relying on a screen reader, key pages and service descriptions include descriptive headings, meaningful link text and skip links to bypass repetitive content. In the recycled london area context we emphasize locality information and service details in ways that are announced clearly by most modern screen readers. We also test with common screen readers to ensure content order and live region updates are announced correctly.

Keyboard navigation is a priority. All interactive controls — including forms, menus and dialogs — are reachable and operable with a keyboard alone, ensuring that users who cannot use a mouse can still access Recycled London content and services. Focus indicators are visible and logical, and we avoid keyboard traps so users can tab through content predictably.

We maintain a checklist aligned to WCAG 2.1 AA to guide content authors and developers. This includes contrast thresholds for text and interactive elements, responsive layouts that support zoom and reflow, and alternatives for non-text content. Where media is used, we provide captions and transcripts where possible to support auditory and cognitive accessibility.

Our accessibility work involves automated checks and manual testing. We prioritize issues that affect the most common tasks for users across the Recycled London services, and we document fixes and planned improvements. If an accessibility barrier is identified, we record it and schedule remediation based on severity and impact.

We also include guidance for content contributors so new pages and local service notices are published in accessible formats. This includes templates with clear heading structure, alternative text guidance for images, and acceptable use of color and emphasis. Using underlined links only for links, and avoiding color-only indicators are part of our content principles.

To support users further, we provide alternative ways to access information and services across the recycled london region. These alternatives may include plain-language summaries, printable versions of key information, and structured data that assists assistive tools. We strive to make every service touchpoint as inclusive as possible.

If you encounter an accessibility issue or need information in a different format, please get in touch with our accessibility team using the accessible contact form or other published contact options. We will respond promptly and, where reasonable, provide the information in an alternate format. Our goal is to resolve accessibility requests fairly and quickly.